---
title: "Cancelling a Request"
space: "Frappe Sign Documentation"
url: "https://eben.isambane.co.za/frappe-sign-docs/cancelling-a-request"
updated: "2026-08-06"
---


# Cancelling a Request

A signing request can be cancelled while it hasn't concluded yet - while its status is one of:

```text
Draft
Prepared
Sent
Viewed
Partially Signed
```

A request that's already **Completed**, **Declined**, **Expired**, **Cancelled**, or **Failed** can't be cancelled - those are all terminal states.

## Who can cancel

- A **Frappe Sign Manager** (or System Manager) can cancel *any* not-yet-concluded request.
- A **Frappe Sign Sender** can cancel a not-yet-concluded request **they created**.

## How

Open the request and use **Frappe Sign -> Cancel Request** - available for every non-concluded status, including a request that hasn't even been sent yet:

![The Frappe Sign menu on a Draft request, showing Cancel Request](/files/fsign-cancel-request-menu.png)

You'll be asked to confirm:

![Confirmation dialog: "Cancel this signing request?"](/files/fsign-cancel-confirm-dialog.png)

Any signer rows that hadn't yet signed or declined are marked **Skipped**, `cancelled_on` is recorded, and a **Cancelled** event is appended to the request's audit trail:

![The request after cancellation: status Cancelled](/files/fsign-after-cancel.png)

Next: see how completed requests can be independently checked - **Validating Documents**.